Service Centre Questionnaire

Company Name

Name

Geographical Location

Job Title

1. What service centres do you have globally? (Please list by country)

2. Who are you conducting servicing and repairs for? (Please list airline/ MRO and country)

3. What staff are trained by Didsbury or your train the trainer to complete Didsbury product servicing? (Please list by location)

4. What are the specifics of service, i.e.: What work is done and or inspected?

5. How many Didsbury hoists have you serviced or repaired in last 12 months? (List by location)

6. What spares are used and are these spares sourced from Didsbury?

7. What proactive sales resource exists in each location capability?

8. What proactive promotion of Didsbury products do you currently do, or do you have proposed / planned?

Thanks for your feedback!